Frequently Asked Questions

Guangcheng is an OEM/ODM manufacturer specializing in bags, EVA storage cases, and industrial packaging solutions. We serve global brands in business, travel, electronics protection, and presentation packaging.

We have been in the manufacturing industry for over 20 years, with our main factory located in Huizhou, Guangdong, China, and an EVA specialized center in Dongguan.

Our production facility spans 15,000 square meters with 350+ skilled workers. Our monthly production capacity exceeds 500,000 units across all product lines.

We produce business bags, backpacks, laptop bags, travel bags, tote bags, cosmetic bags, tool bags, and custom carry cases. We also specialize in EVA molded cases for electronics and instruments.

Absolutely. We offer full OEM/ODM services. You can provide sketches, reference samples, or technical drawings, and our R&D team will develop prototypes and production-ready designs.

We work with a wide range of materials including genuine leather, PU leather, nylon (1680D, 420D), polyester, canvas, EVA foam, ABS, aluminum, and various hardware accessories.

Yes, we offer comprehensive packaging solutions including polybags, gift boxes, hangtags, care labels, barcode stickers, and custom inserts. We can also design Amazon FBA-compliant packaging.

Our standard MOQ is 500 pieces per design per color. For simple designs or repeat orders, we can discuss flexibility down to 300 pieces. EVA case MOQ may vary based on mold complexity.

We understand the needs of growing brands. While our standard MOQ is 500pcs, we offer flexible solutions for startups including shared material programs and phased production schedules.

Yes, we support mixed-SKU orders as long as each design meets the minimum MOQ. This helps you diversify your product line while optimizing shipping costs.

We offer a sample program where the sample production cost is refunded when you place a bulk order of 500pcs or more. Sample shipping costs are borne by the customer.

Standard samples take 7-15 days. Complex EVA molded cases with custom tooling may take 15-20 days. We provide 3D renderings before physical production upon request.

Yes, we offer up to 2 rounds of sample revisions at no additional cost. Further revisions may incur a small fee depending on the extent of changes.

Standard bag production: 25-35 days after sample approval. EVA cases: 30-45 days depending on mold complexity. Peak season (Aug-Oct) may require additional 5-10 days.

Yes, we can accommodate rush orders with a 20-30% expedite fee depending on the timeline and current production schedule. Please discuss your deadline with our sales team.

We offer FOB Shenzhen/CIF/DDP shipping terms. For small orders, we can arrange air freight or express (DHL/FedEx/UPS). For bulk orders, sea freight is the most cost-effective option.

We are ISO 9001:2015 certified, BSCI audited, and SMETA compliant. Our materials meet REACH and RoHS standards. Additional certifications can be arranged upon request.

We implement a 7-step QC protocol: IQC (Incoming) → IPQC (In-Process) → Material Stress Test → Dimension Verification → Chemical Safety Screening → FQC (Final) → OQC (Outgoing).

Our current defect rate is below 0.3%. Any defects found during our OQC are corrected before shipment. We also offer AQL 2.5 inspection standards for third-party quality checks.

For new customers: 30% deposit before production, 70% balance before shipment. For established partners with good payment history, we offer T/T 60 or L/C at sight options.

We primarily accept USD. EUR and CNY (RMB) are also accepted. All prices quoted are in USD unless otherwise specified.

No. Our quotations are fully transparent and include material, labor, packaging, and local logistics. Import duties, shipping, and insurance are quoted separately based on your Incoterm choice.

Yes, we are experienced in Amazon FBA compliance. We can apply FNSKU labels, prep products according to Amazon's guidelines, and ship directly to FBA warehouses worldwide.

Yes, we provide all necessary export documentation including commercial invoice, packing list, certificate of origin, and material safety data sheets upon request.

Sea freight to US West Coast: 18-25 days. US East Coast: 25-35 days. EU (Rotterdam/Hamburg): 25-30 days. Air freight: 5-8 days to most major destinations.

Simply fill out the inquiry form on our website or send an email to sales@guangchenghandbag.com with your product requirements. We'll respond within 24 hours with a preliminary assessment and quotation.

Yes, our sales and project management teams are fluent in English. We also have staff who speak Spanish and Japanese for specific markets.

Absolutely. We welcome factory visits and audits. Our factory is located in Huizhou, Guangdong, approximately 90 minutes from Shenzhen airport. We can arrange airport pickup and accommodation assistance.